Pretty sad to mention , but there won't be any bonuses , or I didn't uncover them, I dont know. Tech support didn't help me with it and with other dilemma. So I feel it might be set.
The player from Turkey has actually been battling to withdraw their winnings. We turned down the criticism as the player failed to respond to our messages and queries.
The casino asked me to verify my account, they been given my paperwork on March 26, and right up until now, that has been 20 days, they do not validate my account and they don't allow me to withdraw my funds. Because the fifth, I are already creating to them every single day so they can support and the only thing they explain to me is "the requests are examined in queue buy, mainly because of the massive variety of requests, the reaction from your experts may well get some time.
The participant from Bolivia can not withdraw their casino winnings Regardless of distributing all requested documents. Earlier, withdrawals were processed without having challenges, but now the participant is frequently directed to assistance without having resolution.
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After you generate an account, they don t inquire you to accomplish allo informations, but you may make a deposit. But any time you ask for the welcome bonus, they are saying the informations will not be concluded and you may t get the bonus. I accomplished all informations and hardly ever obtain the Bonus. The aid is lousy without having explanations
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The player from Mexico were watching for a withdrawal for less than two months. Sad to say, their payout had not been been given still. The player afterwards confirmed that The difficulty was solved, and the money was gained. The grievance was marked as fixed by us.
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The participant from Chile asked for the casino to impose a deposit Restrict or close their account due to gambling problems. Inspite of their endeavours, the casino has not complied, resulting in the player dropping 470,000 CLP. The case was effectively solved, as well as player got a refund.
The player, Maria, requested a withdrawal of $3,000 and was requested because of the casino to send documents for verification by means of e mail. Soon immediately after that, her account was blocked and she was requested to send out far more paperwork via land mail, which Charge her €50 to take action.
The participant from India has asked for a withdrawal lower than two weeks previous to submitting this grievance. Their money hasn’t been gained yet. The complaint was rejected since the participant did not reply to our messages and questions.